Studio Policies

CORONAVIRUS POLICY 

In acknowledgement of the COVID-19 pandemic and the documents from the province of BC, we’ve created this set of policies to guide employees, students and parents. Read the policy here.

PAYMENTS

Payment is due upon registration. Registration is not guaranteed until payment has been received. Payment is by cheque, cash, Etransfer, or credit card. Credit card payments are available through the Active Network.

REFUNDS, CANCELLATIONS & TRANSFERS FOR SUMMER CAMPS

If transferring to a different week of camp, there is no charge.  Please note that space is not guaranteed as some camps may be full.

 Families must withdraw by the Friday morning (72 hours) before camp starts to receive a full refund. If requesting a refund after this 72 time frame and before the Monday start time,  50% of the fee will be refunded. 
 

No refunds after camp has started on the Monday, unless circumstances change in our community due to Covid-19 or a medical issue has arisen for the camper.

 

REFUNDS, CANCELLATIONS & TRANSFERS FOR CLASSES 

Refunds will be made for withdrawal up to the second class only. A $25 administration fee is charged on all refunds plus a percentage for each class taken.

Cancellations less than seven days prior to the start of classes will be subject to a $25 non-refundable charge. Refunds will be made for withdrawal up to the second class only. A $25 administration fee is charged on all refunds plus a percentage for each class taken.

Cancellations after the second class have commenced will be refunded only when due to illness or injury and will be subject to provision of a doctor’s letter. No refunds will be issued for students who quit for other reasons.

Transfer to a different class in the same term: No charge.

BEFORE AND AFTER CLASS

SKAM School of the Performing Arts and our instructors are not responsible for students before and after class time. A $10 fee is charged for all late pick–ups. Please note early drop–offs are not permitted.

AGE

Students must be registered in the classes that correspond with their age. Sometimes a student may go into an older or younger group if their emotional and physical maturity fits in with that group. This will be at the discretion of the instructor and administrator.

ABSENTEES

Please call or email your teacher in advance if your child will be absent from a class. Absenteeism can be very disruptive, so please ensure your child does not miss more than two classes.

LATENESS

Please ensure your child arrives on time for class. We respectfully request that you do not send your child to class if he or she will be more than 15 minutes late.

GUESTS IN CLASS

For the comfort of our students and instructors, parents are not permitted to observe classes, and are asked to wait in the lobby—or go and enjoy some wonderful shops and eateries just at Cook St. and North Park.

SHARING SCHEDULE

Some of our classes will open their doors for the last 20 minutes of the last class of the term for a sharing time with parents (at the discretion of the Teaching Artist). However, each family will receive a note from their Instructor regarding the end of term sharing dates and times.

MINIMUM ENROLLMENT

We reserve the right to cancel classes due to insufficient enrolment. In the event of a cancellation, full refunds will be provided.

REGISTRATION TIMELINE

Students are able to register for courses up to three classes after start date.

BEHAVIORS AND ATTRIBUTES ENCOURAGED

• Flexibility (in voice, body, mind, attitude)
• Self motivation and responsibility
• Supportiveness (towards others and self)
• Variety of experience and learning
• Imagination and playfulness
• Concentration
• Courage
• Being an attentive audience member

BULLYING AND BEHAVIORAL ISSUES

SKAM School of Performing Arts has ZERO tolerance for bullying of any kind. Such behaviour can result in the automatic cancellation of a registration. If there are some minor behavioural issues, the hope is that the teacher, parent and child will be able to negotiate a win/win agreement so that all can be successful in a class situation. Communication between all parties is essential.


REGISTRATION DETAILS

To register and for information call 250.386.7526 or schooladmin@skam.ca

All applicable taxes are included in all prices.

All NSF cheques returned by the bank will be subject to a $20 fee. Please make all cheques payable to Theatre SKAM
and mail full payment to: PO Box 8563, Victoria BC, V8W 3S2

New students joining throughout the year are welcome to drop in for their first class, for which they will be charged. After the first class, a commitment will be required to continue.